Shipping policy

Shipping Policy

1. Processing Time: Orders are processed within 1-3 business days (excluding weekends and holidays) after receiving payment confirmation. Custom or personalized orders may require additional processing time.

2. Shipping Charges: Shipping fees are calculated at checkout based on the delivery destination. We offer free shipping for prepaid orders. Additional charges for COD.

3. Order Tracking: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

4. Delays & Lost Packages: While we strive to ensure timely delivery, we are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances. If your package is lost or delayed, please contact us, and we will assist in resolving the issue.

5. Incorrect Address: Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

6. Damaged or Missing Items: If your order arrives damaged or with missing items, please contact us within 48 hours of delivery with photos and video of opening the package of the damaged product. We will work with you to resolve the issue.

7. Contact Us: For any shipping-related inquiries, please reach out to our customer support team at [9354015299]

or mail us at [helloviore@gmail.com]